Return Policy
Returns & Refund Policy – Jade’s Craft and Gift Creations
We want you to love your handmade purchase from Jade’s Craft and Gift Creations! If you’re not completely satisfied, we’re here to help.
Return Eligibility
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Returns are accepted within 14 days of receiving your item.
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Items must be returned in their original condition.
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Photo evidence is required for all returns.
Reasons for Return
Damaged or faulty item:
If your item arrives broken or damaged, please email us with clear photo evidence. You may choose a full refund or have the item repaired and sent back to you at no extra cost.
Change of mind:
If you’ve changed your mind, we’re happy to offer a refund or exchange. The item must be returned in unused condition, and return postage is at your expense.
How to Return
Please send returns to:
Jade Aistrope
Parcel Collect 1028218587
Ingle Farm Shopping Centre
INGLE FARM SA 5098
Include your name, order number, and reason for return in the parcel or via email.





